1/17/2024 0 Comments Behr color match appBehr also changed the formula of the paint bases in the Premium Pus line, to be a self priming paint ( does not have primer built in ) the glues in th paint have been enhanced for better adhesion. Paint is made in large batches and bad apples do arise. In then last few months Home Depot has been in the process of changing their paints and tints to be Low odor, low/no VOC paints. I am a Home Depot employee, and I work the paint department.ĭid you buy the ultra pure white paint ( unmixed can straight from the shelf) ? Did you order a specific color to be made? Or was it a color match? Behr has an entire section of "whites" the standard behr white is, Ultra Pure White. TLDR when home depot messes up their own premixed paint they don’t fix it Through out all of this, we have been polite, they have been polite, but nobody at Home Depot has actually cared about making this right. Seriously, what kind of company expects the customer to handle their insurance claims for them? Needless to say, Home Depot’s insurance company never contacted us as promised.įinally, we emailed the CEO, his assistant then called us and said that she would get back to us but, like everyone else, she never did. The national Home Depot people told us that their customer service ends when we fill out a claim form and we would have to deal with their insurance company ourselves. No one ever did, even after two more calls from us. We went through their customer service channels and were told to fill out an insurance claim and someone would get back to us. This was not the kind of cheap, no-harm-done mistake that warrants a simple product replacement. In most areas only one coat of the proper color was needed but some areas have needed two additional coats. To cover the wrong paint we had to repaint everything we had done about six inches on either side. Normally edging is only a two-inch band around the sides. This was after most of the trim edging (runner boards, crown molding, corners, windows, etc.) in a 900sqft house was done with the ugly colored paint they had sold us. Unfortunately for us, in spite of admitting the problem was theirs, they were only willing to replace the five gallons of paint. The Home Depot employees agreed that the color was off. This was standard paint from their catalog of colors that was supposed to be identical each and every time. This was NOT paint that was supposed to be color matched. Although this bad batch appeared to match as we put it on the walls, after it dried it was much oranger than it was supposed to be and contrasted strongly with the adjacent correctly colored paint. Recently, we got a mis-mixed batch that did not match any of the previous paint we have bought in that standard color. We buy paint for our small business at Home Depot and we always use the same standard Behr brand white, right off of one of their color sample cards. i guess i could have it color matched from somewhere else but then i'd have to do it every time right? I've been using they're paint for painting apartments for 4.5 yrs so it'd be hard to switch now. >!insert spoiler here!< Other subreddits you might like: some Mod posts Serious posts Megathread Breaking news Unfilter Please use spoiler tags to hide spoilers. Tags to use: Use a post tag to designate your post as a serious, on-topic-only thread. If you think your post has disappeared, see spam or an inappropriate post, please do not hesitate to contact the mods, we're happy to help. Spam, machine-generated content, and karma farming are not permitted. more >ĭo not post harmful misinformation. more >Ĭomment replies consisting solely of images will be removed. Mods reserve the right to remove content or restrict users' posting privileges as necessary if it is deemed detrimental to the subreddit or to the experience of others. Soliciting money, goods, services, or favours is not allowed. tagged posts are off-limits to jokes or irrelevant replies. more >ĪskReddit is not your soapbox, personal army, or advertising platform. Posting, or seeking, any identifying personal information, real or fake, will result in a ban without a prior warning. more >ĪskReddit is for open-ended discussion questions. more >Īny post asking for advice should be generic and not specific to your situation alone. Your thoughts/responses to the question can go in the comments section. The title may contain two, short, necessary context sentences. You must post a clear and direct question in the title.
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